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Premium features not working on android

New Here ,
Jan 26, 2020

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I've recently purchase the premium features for the lightroom app via google play but even after reinstalling/restarting the app it doesnt work on my phone. Please help. 

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Premium features not working on android

New Here ,
Jan 26, 2020

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I've recently purchase the premium features for the lightroom app via google play but even after reinstalling/restarting the app it doesnt work on my phone. Please help. 

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Problem or error

Views

41

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Jan 26, 2020 0
nikunj.m LATEST
Adobe Employee ,
Jan 27, 2020

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Hi there,

 

We are sorry about the experience with Lightroom mobile. 

 

Would you mind trying to the steps mentioned in the article linked below and letting us know if that helps?

https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

Regards,

Nikunj

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