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Premium setting

New Here ,
Jan 19, 2019 Jan 19, 2019

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I pay monthly but the app on my iPhone won’t allow me to use any of the premium servuces. Ive tried e everything. Can someone help? I’m paying monthly for nothing?!

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Community Expert ,
Jan 19, 2019 Jan 19, 2019

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An iphone is not the same as a Mac computer... you may only use iphone apps, not real programs

Minimum System requirements for Cloud Programs... scroll down and check each program

-http://helpx.adobe.com/creative-cloud/system-requirements.html

-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html FAQ

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New Here ,
Jan 19, 2019 Jan 19, 2019

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You can still get certain premium services on the phone app that you pay for. I pay for them, it says I’m fully subscribed but all of a sudden won’t let me use them. the app says I need to subscribe so I follow a Fiona and it says I’m already subcribed. Confusing

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Adobe Employee ,
Feb 11, 2019 Feb 11, 2019

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Hi hayleya36473721​,

Sorry to hear you were having such a hard time using some of the premium features in the Lightroom CC for mobile app. It looks like you were able to contact our support lines. Was your issue resolved?

Best,

Carissa

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