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Paid for premium subscription and charged for two months but app doesn’t work. Premium subscription not getting activated even trying all the settings mentioned in the forum
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Paid for premium subscription and charged for two months but app doesn’t work. Premium subscription not getting activated even trying all the settings mentioned in the forum
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Hi snehap79417599,
Sorry that the Lightroom premium subscription is not getting activated.
Could you please try the below solutions?
Solution 1
Solution 2
For Android:
Please go into Lr> Tap on Upgrade Now opened from the search screen. This will re-initiate the purchase workflow.
Re-check the Gmail id and the Adobe id are correctly typed in for activation.
For iOS:-
Let us know how it goes.
Thanks,
Akash