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Presets are gone after LR mobile update

New Here ,
Jul 04, 2020

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Hello,

 

I had my preset on LR mobile but the app was updated And now my pictures are still here but my presets are gone !!!

 

What should I do ?

 

Helpppp

TOPICS
Android, Bug, Crash or freeze, Download and install, How to, Presets or profiles, Problem or error

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Presets are gone after LR mobile update

New Here ,
Jul 04, 2020

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Hello,

 

I had my preset on LR mobile but the app was updated And now my pictures are still here but my presets are gone !!!

 

What should I do ?

 

Helpppp

TOPICS
Android, Bug, Crash or freeze, Download and install, How to, Presets or profiles, Problem or error

Views

39

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 04, 2020 0
Adobe Employee ,
Jul 17, 2020

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Could you try a re-sign-in via the the Lr settings and let me know if that helped. If not could you attach a video -or screenshot which illustrates the issue so that I can see it...Hope to get a clue about your issue soon - Guidi/ Lr Mobile QE

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Jul 17, 2020 0
New Here ,
Jul 23, 2020

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Hello - this happened to me as well. I signed out and signed bac kin as you advised but my presets are still gone but all of my past pictures are there. But it is saying I have 30 days remaining in my trial, but I am not in a trial?

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Jul 23, 2020 0