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Presets disappeared from Lightroom mobile after mobile got repaired

New Here ,
Oct 13, 2019

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Ho dovuto fare backyp del telefono (samsung s9) per mandarlo in assistenza ma dopo il backup ho perso tutti i miei profili colors che avevo creato...c'è un modo per recuperarli??

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Presets disappeared from Lightroom mobile after mobile got repaired

New Here ,
Oct 13, 2019

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Ho dovuto fare backyp del telefono (samsung s9) per mandarlo in assistenza ma dopo il backup ho perso tutti i miei profili colors che avevo creato...c'è un modo per recuperarli??

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Oct 13, 2019 0
Adobe Employee ,
Oct 14, 2019

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Moving to correct community.

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Oct 14, 2019 0
Adobe Employee ,
Oct 14, 2019

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Hi there,

 

Sorry that you've access to the synced presets in Lightroom on your mobile after you got it repaired.

 

Could you please check if your preset are accessible on Lightroom Web here: https://lightroom.adobe.com/ ?

 

Thanks,

Akash

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Oct 14, 2019 0