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Presets Disappeared when Phone was Stolen

New Here ,
Dec 07, 2019

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My iPhone was stolen (iCloud was not backing up) and when I got my new phone, all of my presets have disappeared. I tried logging in with all 4 options (Facebook, Google, Apple, and Adobe) but none of my data is on any of these accounts. Any ideas how to recover my presets? I don't even care about the photos saved to the account. 

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Presets Disappeared when Phone was Stolen

New Here ,
Dec 07, 2019

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My iPhone was stolen (iCloud was not backing up) and when I got my new phone, all of my presets have disappeared. I tried logging in with all 4 options (Facebook, Google, Apple, and Adobe) but none of my data is on any of these accounts. Any ideas how to recover my presets? I don't even care about the photos saved to the account. 

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selondon LATEST
Adobe Community Professional ,
Dec 09, 2019

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iCloud wouldn’t back up anything within Lightroom, did you have a Photography Plan or was it the free app? 

 

You could try to check at http://lightroom.adobe.com if you had an Adobe account.

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