This new update deleted all of my presets that I paid a lot of money for. How do I get them back or are they gone forever?
I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.
You also posted in a thread about the release notes for the FORUM update. So I changed the title of your post.
I Branched and Moved your post to the LrC forum. Is it LrC that you are using and asking about?
If not please state the name of the Adobe program you are using so your post can be moved to that program forum.
I hope this helps. Best of luck to you.
What previous version where you coming from?
Do you see the Presets Panel?
Is your problem in:
if the prior, then you posted in the wrong community, see: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/bd-p/lightroom-for-mobile-and-apple-tv?...
You indicate you updated from 5.4? What version did you update to 5.7.1? That is the latest of Lightroom 5 (five).
Is it possible you did an upgrade? Did you have to upgrade your Catalog file?
Post the actual version your have installed that is creating your problem?
Just a thought out of the box, Lightroom 5.4 was the first version that could sync to the cloud at the start of the transition. !!!
We need to know what version you have installed? Are you paying a monthly subscription for application?
I have moved your post, Conversation, Again once I realized you are dealing with the Lr Cloud Base Mobile App.
Best of luck to you.