Presets has been deleted

New Here ,
Oct 11, 2018

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Hey hey hey,

i have edited my Pictures on Adobe Lightroom CC on my IPhone.

After i have saved the Pictures, the App just get closed by itself.

After i have opened it, all my edited Pictures and more important my Presets have been deleted.

Can you please tell me where the Problem is and how can i get my Presets back?

I will be happy About the answer.

Best regards,

M

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Adobe Community Professional ,
Oct 11, 2018

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Have you a subscription or using the free version?

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New Here ,
Oct 11, 2018

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I’m using a free version

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Adobe Community Professional ,
Oct 12, 2018

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You could try this... iphone Lost pics after crash LR

Although that won’t help with the Presets (and probably with the photos also).

Your best bet may be to restore the device from an iCloud or iTunes back up if you have one.

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selondon LATEST
Adobe Community Professional ,
Oct 12, 2018

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That’s if it has been backed up since the last work you did in Lightroom Mobile.

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