Highlighted

Presets lost after Lightroom update

New Here ,
Aug 07, 2019

Copy link to clipboard

Copied

How does this relate to the mobile app? I’ve had the same problem but I don’t use a computer for LR

Message was edited by: Moderator (Discussion successfully moved from Lightroom Classic — The desktop-focused app to Lightroom — The cloud-based photo service)

Views

67

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Presets lost after Lightroom update

New Here ,
Aug 07, 2019

Copy link to clipboard

Copied

How does this relate to the mobile app? I’ve had the same problem but I don’t use a computer for LR

Message was edited by: Moderator (Discussion successfully moved from Lightroom Classic — The desktop-focused app to Lightroom — The cloud-based photo service)

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 07, 2019 0
Adobe Employee ,
Aug 07, 2019

Copy link to clipboard

Copied

Hi Meghanh,

That shouldn't be happening as Lightroom presets should not disappear on mobile or desktop after an update is rolled out for the Lightroom.

However, we'd need some more information to help you better.

  • Which version of Lightroom are you using?
  • Where are you using the application? On a mobile or tablet and which OS(Android or iOS)?

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 07, 2019 0
New Here ,
Aug 07, 2019

Copy link to clipboard

Copied

It wasn’t an update, it was an upgrade. I upgraded my subscription to a paid one to include extra features. I use the application on my iPhone X - Recently downloaded so assume the latest version?

Thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 07, 2019 0