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Silly question,
only not long started using this, using premium and since I try to use a raw image it asked me to update to premium. ( which I have) any suggestions?
(Thread title edited by Moderator)
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Can you give us a bit more information? A screenshot of the message? What platform are you on? Have you signed out & back in?
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Have you tried to restore purchase? (see link below)
https://helpx.adobe.com/uk/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html
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Hello
Just to cover all the bases, can you please go into your iTunes subscription history and confirm on Apple's side that a valid subscription for Lightroom exists?
I see you have tried Restore Purchase, and it didn't work. If an error message is shown, can you share what the error says?
Assuming you do have a valid Lightroom subscription, please try Restore Purchase one more time, but try these specific steps:
Sign-out from iTunes&App Store via the iOS settings. Just navigate to iTunes&App Store and long-press your apple id which brings up the option to sign-out.
Afterwards start Lr Mobile again, try Restore Purchase again, and once prompted add your apple-id and password.
If this doesn't help, please write back!