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Problem with free trial of Adobe Lightroom for mobile

New Here ,
Dec 25, 2019

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Hi, i have a problem with adobe photoshop lightroom for mobile, because now is the last day of free trial, but i can't disable the free trial because it doesn't appeare the option plan management on my account and it only  compare the free subscription of creative cloud, and for that  i see only the option show plane or update plane and not plane management, can you help me?

 

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Problem with free trial of Adobe Lightroom for mobile

New Here ,
Dec 25, 2019

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Hi, i have a problem with adobe photoshop lightroom for mobile, because now is the last day of free trial, but i can't disable the free trial because it doesn't appeare the option plan management on my account and it only  compare the free subscription of creative cloud, and for that  i see only the option show plane or update plane and not plane management, can you help me?

 

{Thread renamed by moderator}

TOPICS
Android, How to, Problem or error

Views

250

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Dec 25, 2019 0
Adobe Employee ,
Dec 25, 2019

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Hi there,

Not sure if I understand the question correctly, are you looking to cancel the trial or upgrade the trial and get a subscription?
You may have a look at the two articles below and see if it helps:

https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

 

https://helpx.adobe.com/in/manage-account/using/convert-trial-to-membership.html

 

Regards,
Sahil

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Dec 25, 2019 0
New Here ,
Dec 26, 2019

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Hi, i want cancel the trial but in the option "my plan" it doesn't appear adobe phoshop lightroom but only the subscription of cretive cloud and i don't know what i have to do...

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Dec 26, 2019 0
greule LATEST
Adobe Employee ,
Jan 08, 2020

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For the iOS subsctiption you need to run the following steps...

  1. Open the Settings app. 
  2. Tap your name, then tap Subscriptions. 
  3. Tap the subscription that you want to manage. 
  4. Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.

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Jan 08, 2020 0