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Problem with restoring for Lightroom

New Here ,
Jan 03, 2020

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How to restore a paid premium  

purchase of Lightroom on new iphone? I did everything possible, but still writes that the purchase has expired. In my personal account adobe everything is OK, there is information about the subscription. I went out and went in, uninstalled and installed, went in through Google, Apple, and Adobe account - premium does not work! Help!

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Download and install, Problem or error

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Problem with restoring for Lightroom

New Here ,
Jan 03, 2020

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How to restore a paid premium  

purchase of Lightroom on new iphone? I did everything possible, but still writes that the purchase has expired. In my personal account adobe everything is OK, there is information about the subscription. I went out and went in, uninstalled and installed, went in through Google, Apple, and Adobe account - premium does not work! Help!

TOPICS
Download and install, Problem or error

Views

163

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 03, 2020 0
Adobe Employee ,
Jan 06, 2020

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Hello, I see the email ID you used to post here does have a valid subscription.  Does signing out and signing back into the app help?

 

If you still do not see Premium enabled in Lightroom, please try these help steps: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

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Jan 06, 2020 0