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Problem with synchronization cannot see image editing on the mobile Samsung S10 - Lightroom

Mar 17, 2020

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Hi.

 

I m using this Lightroom mobile premium with an ipad and a samsung galaxy S10.

 

The problem is that even though i edit a picture and synchronize it, i can not see the edited one by the phone. 
Annoying thing is that i can see the edited version of it in the preview (thumnail), and i click it, it changes into the original version.

If i check it through the information tab, the edited version can bee seen. And if i share it, the original pic is copied. 

Why does it happen? The storage is not full.

 

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Problem with synchronization cannot see image editing on the mobile Samsung S10 - Lightroom

Mar 17, 2020

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Hi.

 

I m using this Lightroom mobile premium with an ipad and a samsung galaxy S10.

 

The problem is that even though i edit a picture and synchronize it, i can not see the edited one by the phone. 
Annoying thing is that i can see the edited version of it in the preview (thumnail), and i click it, it changes into the original version.

If i check it through the information tab, the edited version can bee seen. And if i share it, the original pic is copied. 

Why does it happen? The storage is not full.

 

{Thread renamed by moderator}

Topics

Android, How to, Problem or error

Views

163

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Adobe Employee ,
Apr 08, 2020

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Hi Ted,

 

As you're not able to see the edited image on the phone, you may try reinstalling the Lightroom app on the phone if all you're images are backed up on the cloud and let us know if it helps.

Regards,
Sahil

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Apr 10, 2020

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Hi Ted,

 

Did you manage to resolve this? I have the same issue. Thumbnail on the phone shows the edited version which I edited on the web version but once you click on it, it returns to the unedited version. 

 

Cheers

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May 07, 2020

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I have the same problem. It's very annoying.

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