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Problems with Lightroom Mobile (black pictures in the catalog/preview)

New Here ,
Aug 30, 2020

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Hi all,

sorry i am not an english nativ speaker. Since the last update I can not see all pictures in the preview. The most of them are black. If i click on the black one the mobile works for a moment and then I can see the picture. But if i change in the priview back The preview/catalog is not updated. If i upload pictures from the PC, all the pictures are black in the mobile.

How can i resync my previews.

Thanks for help

Michael

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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Bug, Import and share, Problem or error

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Problems with Lightroom Mobile (black pictures in the catalog/preview)

New Here ,
Aug 30, 2020

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Hi all,

sorry i am not an english nativ speaker. Since the last update I can not see all pictures in the preview. The most of them are black. If i click on the black one the mobile works for a moment and then I can see the picture. But if i change in the priview back The preview/catalog is not updated. If i upload pictures from the PC, all the pictures are black in the mobile.

How can i resync my previews.

Thanks for help

Michael

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

Topics

Bug, Import and share, Problem or error

Views

64

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Aug 30, 2020 1
New Here ,
Sep 22, 2020

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I got same problem with ligroom mobile few days.

Anybody knows what should we do?

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Sep 22, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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If you have cloud storage are do the photos display correctly at http://lightroom.adobe.com/?

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Sep 23, 2020 0
New Here ,
Sep 23, 2020

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HI,

yes on the PC and in the Cloud is all fine. Only on the tablet i have this problem. Does i have the possiblity to resync the pictures? All the new added ones are also black.

 

Michael

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Sep 23, 2020 0