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Purchased lightroom telling me my trial has expired

New Here ,
Nov 20, 2016

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I purchased lightroom for my pc, and authorised lightroom on my mobile as well, and now it's telling me  (after a few years of use) that my trial has expired?? I can't export or share anything I edit in the app, but I can still import and edit photos. What do I need to do to fix this issue?

Lightroom 5 is a perpetual version. Only Creative Cloud version of Lightroom(CC) enables you to sync your images and collections across your devices.

See Compare Lightroom CC vs. versions 5 & 6 | Adobe Photoshop Lightroom CC history

~Akash

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Purchased lightroom telling me my trial has expired

New Here ,
Nov 20, 2016

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I purchased lightroom for my pc, and authorised lightroom on my mobile as well, and now it's telling me  (after a few years of use) that my trial has expired?? I can't export or share anything I edit in the app, but I can still import and edit photos. What do I need to do to fix this issue?

Lightroom 5 is a perpetual version. Only Creative Cloud version of Lightroom(CC) enables you to sync your images and collections across your devices.

See Compare Lightroom CC vs. versions 5 & 6 | Adobe Photoshop Lightroom CC history

~Akash

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Nov 20, 2016 0
Adobe Employee ,
Nov 21, 2016

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Hi JessiWas,

Which version of Lightroom did you bought?

Are you getting a popup on Top Right saying "Lightroom mobile trial expired" ?

Regards,

Akash

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Nov 21, 2016 0
New Here ,
Nov 21, 2016

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I think it was lightroom 5 for PC. I will have to double check.

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Nov 21, 2016 0
New Here ,
Nov 21, 2016

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And yeah the little cloud has a warning on it and it says trial expired

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Nov 21, 2016 0
Adobe Employee ,
Nov 21, 2016

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Lightroom 5 is a perpetual version. Only Creative Cloud version of Lightroom(CC) enables you to sync your images and collections across your devices.

See Compare Lightroom CC vs. versions 5 & 6 | Adobe Photoshop Lightroom CC history

~Akash

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Nov 21, 2016 0
JessiWas LATEST
New Here ,
Nov 21, 2016

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Well I don't want to sync. I just don't want to have to pay 90 dollars or more again just to use something I already paid for. I can't save my photos to my phone after I edit them, or have any access to them once I'm done editing.

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Nov 21, 2016 0