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I have recently upgraded to new version of Lightroom for iPad. It asked me to re-enter my credential. And it keeps failing to pass the point of entering my credentials! It says "sorry, somthing went wrong”. !!!!!I have removed and reinstalled the app, I have restarted the iPad. I have hard restarted the iPad. Still problem remains! I can use Lightroom mobile on my MacBook Pro and on my iPhone, no problem. Just the iPad Pro I have problem. Please advise
Sorry that you're getting an error message "Sorry, something went wrong" while signing in to Lightroom app on your Apple iPad device.
Would you mind taking a look at the steps mentioned in this article https://helpx.adobe.com/x-productkb/global/adobe-id-social-sign-in.html and let us know if that helps?
We are investigating this issue. Can you confirm which iPad OS version you are running, iOS 12 or 13?
I understand you have tried reinstalling the app. Can you try this: force-quit the app, launch the app again, and just let the app running -- do you get to the login screen eventually?