Not sure what happened, when I tried to renew my Lightroom for iPad premium subscription the app won't go past this message. After failing to purchase through the app I went to the appstore and renewed, but the app doesn't show that I'm a premium subscriber anymore. What can I do?
Hi Charlie - I have the exact same issue. Have a subscription to all Adobe apps through institution, including Adobe Cloud storage. The storage options aren't showing up in in the Lr app, neither are any premium features, nor is there an ability to purchase/upgrade (if that's what I need to do??).
As you may have seen just now in my previous reply to this thread, we think we've found and fixed the issue here. We sincerely apologize for the interruption of service. Please let us know if you are still not able to access Lightroom Premium service.
We identified the cause of the problem you reported. We are truly sorry for the difficulty you've experienced, and believe we have now resolved the issue. Please let us know if you are still not able to access Lightroom Premium service.