Recover my Lightroom edited photos and presets

New Here ,
Mar 28, 2019

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Hello,

I contact you because I've recently broken my phone, and so lost all the data. It's impossible to recover them after having seen a repair shop.

On this phone, I had a lot of pictures in my Lightroom library, and I wanted to know how could I find them with my new phone. I've just added the app on it and signed in on the same account, but there is nothing, it is like a new account.. I've lost my saved presets and my pics...

These photos are really important for me, and I would be so grateful if someone could find the solution to it!

Thank you,

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Recover my Lightroom edited photos and presets

New Here ,
Mar 28, 2019

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Hello,

I contact you because I've recently broken my phone, and so lost all the data. It's impossible to recover them after having seen a repair shop.

On this phone, I had a lot of pictures in my Lightroom library, and I wanted to know how could I find them with my new phone. I've just added the app on it and signed in on the same account, but there is nothing, it is like a new account.. I've lost my saved presets and my pics...

These photos are really important for me, and I would be so grateful if someone could find the solution to it!

Thank you,

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165

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 28, 2019 0
Adobe Community Professional ,
Mar 29, 2019

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This is mainly a User to User forum with occasional visits from Adobe Staff.

Did you have the Photography Plan, the Mobile Plan or the Free App?

Also, did you have a back up of your phone?

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Mar 29, 2019 0
New Here ,
Mar 31, 2019

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I had the Free App

And no my phone and the memory card are not fixable..

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Mar 31, 2019 0