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Renove mi licencia premium y no funciona

New Here ,
Jun 24, 2019 Jun 24, 2019

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Es mi tercer o cuarto mes ya pagué y no se actualizan las funciones premium  necesito soporte inmediato por favor

Gracias

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Adobe Employee ,
Jun 24, 2019 Jun 24, 2019

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Hi,

Are you on Android or iOS?

thanks,
Ignacio

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New Here ,
Jun 24, 2019 Jun 24, 2019

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Android

S10+

El lun., 24 de junio de 2019 2:50 a. m., ignaciob9182823 <

forums_noreply@adobe.com> escribió:

Renove mi licencia premium y no funciona created by ignaciob9182823

<https://forums.adobe.com/people/ignaciob9182823> in *Lightroom for

mobile & Apple TV* - View the full discussion

<https://forums.adobe.com/message/11135892#11135892>

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New Here ,
Jun 24, 2019 Jun 24, 2019

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Can you help me ?

[REMOVE EMAIL ADD by Moderator ]

Android

S10+

El lun., 24 de junio de 2019 2:50 a. m., ignaciob9182823 <

forums_noreply@adobe.com> escribió:

>> Renove mi licencia premium y no funciona created by ignaciob9182823

>> <https://forums.adobe.com/people/ignaciob9182823> in *Lightroom for

>> mobile & Apple TV* - View the full discussion

>> <https://forums.adobe.com/message/11135892#11135892>

>>

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Adobe Employee ,
Jun 24, 2019 Jun 24, 2019

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Hi,

If you've placed the order, I would like to know the Google receipt ID which comes to your email. Please provide us the same to further investigate.

Regards,

Abhinav

Moderator note... do NOT post private information in a public forum

When an employee asks for information (identified by a STAFF badge where my ACP badge shows) hover your mouse over their name and then click the Message option in the popup window to send a private email

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New Here ,
Jun 24, 2019 Jun 24, 2019

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This  is my bill

Luxtreme shop

[personal information removed for your protection - https://forums.adobe.com/docs/DOC-3731]

[This is a public forum, not Adobe support, please do not post personal information]

[If you are posting using email, please turn your 'sig file' function OFF for posting]

For anyone else reading this

Never post private information on a public forum... including your actual email address or phone number

Scammers try to steal serial numbers and other private information by posing as Adobe employees... Never give your private information to someone who contacts you via PM (Private Message) or email until you are sure that person is an Adobe employee (see next)

When an employee asks for information (identified by a STAFF badge where my ACP badge shows) hover your mouse over their name and then click the Message option in the popup window to send a private email

Adobe does not use Skype... if someone asks you to talk to them via Skype to "help" you, immediately report their Adobe ID in https://forums.adobe.com/community/forumhelp/forum_comments/content so the person may be banned from the forums

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New Here ,
Jun 25, 2019 Jun 25, 2019

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Can you help me ?

El lun., 24 de junio de 2019 12:59 p. m., Jesus Martinez <

luxtremeshop@gmail.com> escribió:

This  is my bill

Luxtreme shop

<email removed by mod>

Se ha renovado tu suscripción de Adobe Systems Incorporated en Google

Play.

*Número de pedido: <info removed by mod>

*Fecha del pedido: *11-jun-2019 11:45:44 CDT

Artículo Precio

Premium (Adobe Lightroom - Editor de fotos) $89.00 al mes

Suscripción mensual ‐ Fecha de renovación automática: 11 jul. 2019

Total: $89.00 al mes

(Incluye $0.00 de IVA)

Método de pago:

PayPal: <email removed by mod>

El lun., 24 de junio de 2019 5:05 a. m., Abhinav Aditya <

forums_noreply@adobe.com> escribió:

>> Renove mi licencia premium y no funciona created by Abhinav Aditya

>> <https://forums.adobe.com/people/Abhinav+Aditya> in *Lightroom for

>> mobile & Apple TV* - View the full discussion

>> <https://forums.adobe.com/message/11136224#11136224>

>>

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Adobe Employee ,
Jul 01, 2019 Jul 01, 2019

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I have privately messaged you asking for more details, please revert back.

Thanks,

Abhinav

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New Here ,
Jul 08, 2019 Jul 08, 2019

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Can you help me

My premium  Adobe lightroom mobile does  not  work

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Adobe Employee ,
Jul 11, 2019 Jul 11, 2019

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I have sent you a message. Please click on the icon by my name on the forum response and click on "message". If you are reading the messages by email, then I suggest you go to this link, scroll to the last entry made by me and click on my name (Pattie-F)  or icon on the left side and then click "message". Renove mi licencia premium y no funciona

Pattie

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Adobe Employee ,
Jul 11, 2019 Jul 11, 2019

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UPDATE. User has successfully subscribed.

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Adobe Employee ,
Jul 17, 2019 Jul 17, 2019

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LATEST

Eldoabloart-

I am glad we were able to identify that you have two accounts. Since it appears that you have photos in both your free account and your paid account and you want them together, you may want to download the photos from your free account so you can upload them to your paid account. Take a look at these instructions for the steps to accomplish that.

Please ensure you are logged in to the account you want to download from first and can see the photos here: Photo Editor | Online Photoshop Lightroom

Lightroom Downloader Tool

Pattie

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