Says unable to complete purchase/premium not working

New Here ,
Apr 13, 2020

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Can't access my premium account on my phone and it's telling me that's it's unable to complete purchase even though I've already paid for this month. I've tried deleting the app, logging out and restarting my phone. Nothing is working. 

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Bug, Problem or error

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New Here ,
Apr 13, 2020

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I have the same problem in my ipad and i couldnt find how to solve in the internet

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Explorer ,
Apr 13, 2020

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same problem! i ask a refound...

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Adobe Employee ,
Apr 14, 2020

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Hi Mallorygriff161, valenhickmann, and Jordan

We are truly sorry for the difficulty you've experienced, and believe we have now resolved the issue. Please let us know if you are still not able to access Lightroom Premium service.

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