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Since Lightroom update 5.2.3 (iOS) no direct import

Community Beginner ,
Apr 24, 2020

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on several cameras .. import to Photos.app ist possible.

 

{Thread renamed by moderator}

OK, would it be possible for you to go into 
Settings.app > Privacy > Files and Folders > Lightroom and see if that switch radio button is on?

thanks,
Ignacio

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Import and share, iOS, Problem or error

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Since Lightroom update 5.2.3 (iOS) no direct import

Community Beginner ,
Apr 24, 2020

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on several cameras .. import to Photos.app ist possible.

 

{Thread renamed by moderator}

OK, would it be possible for you to go into 
Settings.app > Privacy > Files and Folders > Lightroom and see if that switch radio button is on?

thanks,
Ignacio

TOPICS
Import and share, iOS, Problem or error

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757

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Apr 24, 2020 0
Adobe Employee ,
Apr 24, 2020

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Hi there,

Sorry to hear that you're not able to import images into Lightroom, could you please go into the device privacy settings and make sure that Lightroom as access to the Photos app?

Regards,
Sahil

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Apr 24, 2020 0
Community Beginner ,
Apr 24, 2020

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Hi! Thank you for your prompt reply.
Yes, Lighrtroom has access to Photo pp, read and write .. i mean the direct import to Lightroom; Between January and February it worked, when I connected the cameras, the import window automatically opened within Lightroom, now no longer. I tried restarting all devices and apps (including logging off and logging in to the account) and various cameras (Fujifilm, Panasonic).

rg Kay

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Apr 24, 2020 1
New Here ,
Apr 25, 2020

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I am experiencing the same. I plug my SD card reader (with card) into my iPad and nothing happens. 

Previously, Lightroom CC would automatically open a download window.

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Apr 25, 2020 0
Community Beginner ,
Apr 26, 2020

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Same here.
Direct import don’t work anymore, no matter if the camera is connected directly to the iPad/iPhone (through original Apple Lightning/USB3 Connector) or if the original Apple Lightning SD card reader is used.
Used Cameras: Olympus E-M1 and E-M1 Mk II.
Direct import was fully working until march 2020.

The SD-card is recognized correctly by the iPad and the content can be seen in the Files- and Foto-app.
Lightroom app is up to date (5.2.4) and have all rights given that can be given in the Settings-app.

IPad-OS is up to date.

 

Workaround:
You can import the fotos from the SD-card directly through the Files-app in Lightroom (see screenshot, in german, but position of the entry may the same)
But indeed, that isn't quiete comfortable.

9D0E5A33-8E58-44D6-B3D2-70AD8DE3DD2C.jpeg

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Apr 26, 2020 0
Community Beginner ,
Apr 26, 2020

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I don't know if it's IOS or LR .. I hope the adobe team reads this thread and talks to Apple about it if necessary.

Hello Sahil! .. 🙂

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Apr 26, 2020 0
Adobe Employee ,
Apr 27, 2020

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Hi,

please let us know which iOS version you are on as well as which camera types you have a problem with (brand is not enough since this issue can occur to specific cameras).

Logging out will most likely not solve the problem. 
In case of an occational hickup a device restart might, although I don't expect it.

Thanks,
Ignacio

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Apr 27, 2020 0
Community Beginner ,
Apr 27, 2020

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Hi Ignacio, up to date (20-4-27) IOS & LR, Canon 1DIV, Fujifilm X-Pro3, Panasonic LX100II .. but i think, it is a common Problem .. 

rg Kay

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Apr 27, 2020 0
Adobe Employee ,
Apr 27, 2020

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OK, would it be possible for you to go into 
Settings.app > Privacy > Files and Folders > Lightroom and see if that switch radio button is on?

thanks,
Ignacio

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Apr 27, 2020 0
Community Beginner ,
Apr 27, 2020

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It works now, setting was "off" (but I haven't changed there anything since I started using LR). Thank you! Problem solved.

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Apr 27, 2020 0
cmatzat LATEST
Community Beginner ,
Apr 27, 2020

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Good clue!

I had two entries for Lightroom there.
One was checked, one wasn't.

After unchecking the checked entry it disappears.
After checking the "second" entry, the import worked again.

Thank you!
Christian

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Apr 27, 2020 0