sony camera

New Here ,
Sep 19, 2019

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I owen the new sony a7rm4. I can not import pictures takn on this camera in the lightroom cc.

In all other sony cameras I have its working great.

 

Please advice.

 

Yoav 

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Adobe Employee ,
Sep 20, 2019

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Hi there,

 

The Sony model ILCE-7RM4 is a fairly new camera, the support for which has been added recently to Lightroom, however, it is still in the preliminary stage.

 

Please see the article for supported cameras below.

https://helpx.adobe.com/in/camera-raw/kb/camera-raw-plug-supported-cameras.html#ps

 

I would request you to check if you have any updates available for Lightroom to ensure you have the latest version of the application installed. 

 

Regards

Nikunj

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Adobe Employee ,
Sep 20, 2019

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How are you trying to import these images?
Are you e.g. trying to import them over an album or over all photos, one at a time?

Thanks,
Ignacio

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New Here ,
Nov 24, 2019

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Völlig egal wie, ich habe das gleiche Problem! Gibt es nun eine Lösung?

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nikunj.m LATEST
Adobe Employee ,
Nov 25, 2019

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Hi there,

Would you mind sharing the camera model you are using and the version of Lightroom you are using?

 

Regards,

Nikunj

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