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Still paying an Lightroom CC Abonnement- but I Canceld the order

Jan 28, 2019

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Dear Team,

I cancelled my Lightroom CC Abonnement a few while ago at Google Play, but Ian still paying for it. I see it each month on my mobile Payments.

It didn't reach to adobe that I cancelled it.

How can that be stopped ? Thats not really nice.

Sincerly

Sylvia

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Still paying an Lightroom CC Abonnement- but I Canceld the order

Jan 28, 2019

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Dear Team,

I cancelled my Lightroom CC Abonnement a few while ago at Google Play, but Ian still paying for it. I see it each month on my mobile Payments.

It didn't reach to adobe that I cancelled it.

How can that be stopped ? Thats not really nice.

Sincerly

Sylvia

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197

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Adobe Community Professional ,
Jan 28, 2019

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Did you cancel in iTunes subscriptions?

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Jan 28, 2019

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I did.

in Google Play.

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Adobe Employee ,
Feb 11, 2019

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Hi sylviah5597893

We're sorry to hear you're having a hard time canceling your subscription via the Google Play store. Here is a link with more information that may help: Cancel, pause, or change a subscription on Google Play - Android - Google Play Help

Let us know if we can help answer any questions.

Best,

Carissa

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