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Subscribe to LR but says it’s premium feature

New Here ,
May 12, 2020

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Hi

 

I have LR on my mobile and when I try tonuse

the healing brush it says it's a premium feature. However I pay a monthly subscription for this.  It then asks if I want to start a free trial and when I say yes it says I am already subscribed.  Feel like I'm going around in circles with it.

would appreciate your help.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

Thank
Jo

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Subscribe to LR but says it’s premium feature

New Here ,
May 12, 2020

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Copied

Hi

 

I have LR on my mobile and when I try tonuse

the healing brush it says it's a premium feature. However I pay a monthly subscription for this.  It then asks if I want to start a free trial and when I say yes it says I am already subscribed.  Feel like I'm going around in circles with it.

would appreciate your help.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

Thank
Jo

TOPICS
Problem or error

Views

153

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 12, 2020 0
Adobe Employee ,
May 12, 2020

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Hi Jo

I see you are subscribed, but should sign into a different account to use your subscription.  I'll send you more details privately.

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May 12, 2020 0