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Subscription on Iphone and MacBook

New Here ,
Sep 24, 2020 Sep 24, 2020

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Hi

I have a subscription on my Iphone and now I want to install it on my MacBook pro.
Do I really need two subscriptions?
Greetings and thanks.

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correct answers 1 Correct answer

Adobe Employee , Sep 24, 2020 Sep 24, 2020

Lightroom Mobile Premium allows access only on Mobile.

 

Lightroom plan with 1TB (available at Mac app store or adobe.com), provides access on both Desktop and Mobile.

 

You should cancel Lightroom Mobile Premium through your iOS App Store subscription settings, since it seems you need the plan that allows the Desktop app.

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LEGEND ,
Sep 24, 2020 Sep 24, 2020

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I moved your post to a better forum.

 

If you bought a subscription for Lr Mobile for your phone then you may need one for the Lr Desktop program for your Mac computer.

 

Best thing to do is log into the Adobe main website and check your Adobe ID subscription status. If it lists Lightroom you may only need to install the CC desktop app and then Lightroom desktop on your Mac.

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New Here ,
Sep 24, 2020 Sep 24, 2020

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thanks for the feedback.

After the login i have this one:

Lightroom Mobile Premium

and

Lightroom plan with 1TB

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Adobe Employee ,
Sep 24, 2020 Sep 24, 2020

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Lightroom Mobile Premium allows access only on Mobile.

 

Lightroom plan with 1TB (available at Mac app store or adobe.com), provides access on both Desktop and Mobile.

 

You should cancel Lightroom Mobile Premium through your iOS App Store subscription settings, since it seems you need the plan that allows the Desktop app.

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New Here ,
Feb 15, 2023 Feb 15, 2023

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Lr not working on either my iPhone or MAC laptop 

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Adobe Employee ,
Feb 15, 2023 Feb 15, 2023

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Hi @Jim28428443vvte 

I do see an active Lightroom Mobile Premium subscription for the same email address you used to post for help here.  Please be sure to use this same address when signing into Lightroom on any mobile device, or at the web app at lightroom.adobe.com

 

Just fyi, your subscription is mobile only and does not include the Lightroom Desktop app.  If you need the Lightroom app for Mac or PC, you should cancel your current mobile plan and subscribe to a desktop plan instead.  Desktop plans include mobile service as well.  More info here: https://www.adobe.com/products/photoshop-lightroom/compare-plans.html 

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