Highlighted

Subscription stopped working.

New Here ,
Oct 29, 2020

Copy link to clipboard

Copied

My subscription has stopped working. My subscription is still active but the app no longer acknowledges this. I've lost all my photo edits and presets. I've tried logging out of my iTunes account, rebooting my iPhone and reinstalled the app. Also tried logging out of the app and restoring purchases but nothing has worked. 

TOPICS
Bug, Problem or error

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Subscription stopped working.

New Here ,
Oct 29, 2020

Copy link to clipboard

Copied

My subscription has stopped working. My subscription is still active but the app no longer acknowledges this. I've lost all my photo edits and presets. I've tried logging out of my iTunes account, rebooting my iPhone and reinstalled the app. Also tried logging out of the app and restoring purchases but nothing has worked. 

TOPICS
Bug, Problem or error

Views

20

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 29, 2020 0
Adobe Employee ,
Oct 31, 2020

Copy link to clipboard

Copied

Hi Andrew

I see some details I'll share with you in a direct message.  Pleasse look for that soon.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 31, 2020 0