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New Here ,
Jul 13, 2020

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I have swapped phones and logged on the the new one which didn't accept my premium subscription. I go to update but it says I'm already subscribed but won't let me use the premium settings like selective and healing etc. Any ideas? Thanks! 

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Subscription

New Here ,
Jul 13, 2020

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I have swapped phones and logged on the the new one which didn't accept my premium subscription. I go to update but it says I'm already subscribed but won't let me use the premium settings like selective and healing etc. Any ideas? Thanks! 

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Problem or error

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25

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Jul 13, 2020 0
greule LATEST
Adobe Employee ,
Jul 13, 2020

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It looks to me that you are signed-in with the wrong adobe-id. I'll send you in a minute a privated message with your adobe-id which has the correct subscription applied. - Guido/ Lr Mobile QE

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