Switching to a new phone

New Here ,
Jan 20, 2021

Copy link to clipboard

Copied

Hi, I'm switching from a Samsung to iPhone however when I sign into Lightroom on my new iPhone, none of my photos or presets are there. Please can someone tell me how I can get it to show them?

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

TOPICS
Problem or error

Views

65

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 20, 2021

Copy link to clipboard

Copied

If you are a free user, photos, edits, presets do not sync from one device to another.  You could subscribe to Lightroom Mobile Premium (or even just use the 7-day trial if either the Google or Apple app store offers it to you), and your stuff should then sync over to the new phone.  If you cancel your subscription, the photos and presets will remain on your new device, they just won't sync to cloud storage again unless you subscribe again in the future.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Kate5CAC AUTHOR LATEST
New Here ,
Jan 22, 2021

Copy link to clipboard

Copied

Thank you so much! That's really helped me 😊

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more