Synced cloud, cleared lightrooom, lost cloud files

Community Beginner ,
Jul 12, 2019

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hi! I’m super new to using the creative cloud and am trying to find/ restore some lost files if possible.

I downloaded the creative cloud cloud app and synced about 200 photos from the Lightroom app to the cloud app. Once the sync finished, I deleted them from Lightroom hoping to clear up some memory space on my mobile. But when I deleted the files from Lightroom, they also disappeared from the cloud app folder titled “LR photos”.

Any help or ideas on where these photos went would be greatly appreciated!! I really hope I’m not SOL.

Thanks!!

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1 Correct Answer

Adobe Employee , Jul 15, 2019
Ignacio Barrientos Adobe Employee , Jul 15, 2019
Please visit https://lightroom.adobe.com and see if you can restore them from the Deleted folder.Thanks,Ignacio

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Adobe Community Professional ,
Jul 12, 2019

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Adobe Community Professional ,
Jul 12, 2019

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What is your Operating System/device?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Community Beginner ,
Jul 12, 2019

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iPhone 8+ with the Lightroom & adobe creative cloud apps. Thought I was saving the pictures to the cloud so I could then transfer them to a hard drive but now they’re gone

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Adobe Community Professional ,
Jul 13, 2019

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Discussion successfully moved from File Hosting, Syncing, and Collaboration to Lightroom for mobile & Apple TV

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Adobe Employee ,
Jul 15, 2019

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Please visit https://lightroom.adobe.com and see if you can restore them from the Deleted folder.

Thanks,
Ignacio

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PatMac0801 AUTHOR LATEST
Community Beginner ,
Jul 15, 2019

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This did the trick! Thank you so much Ignacio!!

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