Syncing issues

Oct 19, 2017

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Hello,

If I add a photo to the mobile cloud from my dektop, edit the photo and then check it out on my mobile device, everything is good. I do it all the time and export stuff for fb and instagram all the time.

If I go back to my desktop and edit a photo a second time and then go check it out on my mobile device, it looks like the edits carried over until I actually click on the photo. It will show the second edits for a second or two and then reverts to the previous version. Is this some kind of a glitch or is there something else I need to do in settings or something? It's really annoying.

I would greatly appreciate any help.

Thanks

I wasn't able to force stop the app. I ended up uninstalling and reinstalling the app and it worked! Problem solved. Wish I would have tried this months ago.

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Syncing issues

Oct 19, 2017

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Hello,

If I add a photo to the mobile cloud from my dektop, edit the photo and then check it out on my mobile device, everything is good. I do it all the time and export stuff for fb and instagram all the time.

If I go back to my desktop and edit a photo a second time and then go check it out on my mobile device, it looks like the edits carried over until I actually click on the photo. It will show the second edits for a second or two and then reverts to the previous version. Is this some kind of a glitch or is there something else I need to do in settings or something? It's really annoying.

I would greatly appreciate any help.

Thanks

I wasn't able to force stop the app. I ended up uninstalling and reinstalling the app and it worked! Problem solved. Wish I would have tried this months ago.

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Oct 19, 2017 0
Adobe Employee ,
Oct 20, 2017

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Do you see this behavior also when you wait in Lr Mobile grid view until the thumbnail has been updated and when you then open the photo in edit-view?

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Oct 20, 2017 0
Oct 20, 2017

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Seeing same issue on Lr Mobile - I can edit the picture again, even on the same device, and when I go out and come back in the original edit is showing again, go back into edit mode and the 2nd changes I made are gone. Has only shown up since the latest update with the new layout style; so last day or two.

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Oct 20, 2017 0
Adobe Employee ,
Oct 20, 2017

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Could you try a force restart of the Lr Mobile app to see if that helps.

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Oct 20, 2017 0
Oct 20, 2017

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I'm not sure that I know how to force restart LR mobile.

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Oct 20, 2017 0
Adobe Employee ,
Oct 20, 2017

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Oct 20, 2017 0
Oct 20, 2017

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That probably would help, if I were using an iphone. I'm on an Android phone. LG G6.

I appreciate the help though.

Get Outlook for Android<https://aka.ms/ghei36>

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Oct 20, 2017 0
Oct 20, 2017

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I wasn't able to force stop the app. I ended up uninstalling and reinstalling the app and it worked! Problem solved. Wish I would have tried this months ago.

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Oct 20, 2017 0
Oct 21, 2017

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Did you lose any photos. Or should I back up first?

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Oct 21, 2017 0
Oct 20, 2017

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In grid view the image always looks like the edits are there. Also, if I go to a different image and switch to "info view" and go back to the other image, it will show the edits in that view until I change to edit view.

If Itry to export the image from grid view, it exports without the revised edits.

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Oct 20, 2017 0