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terrible customer service - no on responds on chat, can’t upgrade to Premium on Lightroom Cc

New Here ,
Apr 19, 2018

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i upgraded to premium on lIghtroom Cc for the ipad / iphone and the iTunes Subscription page says I am subscribed but the premium features are still locked and there is an error when I try to activate them.

I cant believe there is no way of contacting adobe by email, and the chat function doesn’t work - I waited an hour to be attended to and no one ever got back to me

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terrible customer service - no on responds on chat, can’t upgrade to Premium on Lightroom Cc

New Here ,
Apr 19, 2018

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i upgraded to premium on lIghtroom Cc for the ipad / iphone and the iTunes Subscription page says I am subscribed but the premium features are still locked and there is an error when I try to activate them.

I cant believe there is no way of contacting adobe by email, and the chat function doesn’t work - I waited an hour to be attended to and no one ever got back to me

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92

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Apr 19, 2018 0
Adobe Community Professional ,
Apr 19, 2018

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Apr 19, 2018 1
KanikaS LATEST
Adobe Employee ,
Apr 20, 2018

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Apr 20, 2018 0