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Hi!
I'm really desperate right now. I have been struggling with this problem for a few weeks now.
I installed Lightroom CC to my computer and to my mobile too. I bought presets.
After Intallation presets worked in desktop. After that I was trying to sync those presets to my mobile. But it doesen't work! I searched from net if someone would have this same bug, but didn't find any advices.
I did everything like in this website: https://filtergrade.com/sync-presets-lightroom-classic-lightroom-cc-mobile/
Please help me.
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Hi Venttuh,
Sorry to hear that, are you able to see the presets here? Photo Editor | Online Photoshop Lightroom
Also, are you using Lightroom CC or Lightroom Classic CC on the desktop, please confirm by going to Help > System Info.
Regards,
Sahil
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Nope, I cannot see presets in there too. And yes, I am sure that I am using Lightroom CC not the classic one.
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What Mobile do you have iOS or Android?
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There is a new update for both today (4.2), see if that works.
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It didn't
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I am using Iphone 7 plus as mobile and my computer is Lenovo.
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venttuh​,
What file type are the presets? .xmp? .lrtemplate? .dng?
In Lightroom CC (Cloud-based version) click on the cloud. Do you see any sync errors?
Best,
Carissa