• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Troubles syncing presets in mobile

New Here ,
Feb 11, 2019 Feb 11, 2019

Copy link to clipboard

Copied

Hi!

I'm really desperate right now. I have been struggling with this problem for a few weeks now.

I installed Lightroom CC to my computer and to my mobile too. I bought presets.

After Intallation presets worked in desktop. After that I was trying to sync those presets to my mobile. But it doesen't work! I searched from net if someone would have this same bug, but didn't find any advices.

I did everything like in this website: https://filtergrade.com/sync-presets-lightroom-classic-lightroom-cc-mobile/

Please help me.

Views

725

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 11, 2019 Feb 11, 2019

Copy link to clipboard

Copied

Hi Venttuh,

Sorry to hear that, are you able to see the presets here? Photo Editor | Online Photoshop Lightroom

Also, are you using Lightroom CC or Lightroom Classic CC on the desktop, please confirm by going to Help > System Info.

Regards,
Sahil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2019 Feb 26, 2019

Copy link to clipboard

Copied

Nope, I cannot see presets in there too. And yes, I am sure that I am using Lightroom CC not the classic one.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2019 Feb 12, 2019

Copy link to clipboard

Copied

What Mobile do you have iOS or Android?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2019 Feb 12, 2019

Copy link to clipboard

Copied

There is a new update for both today (4.2), see if that works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2019 Feb 26, 2019

Copy link to clipboard

Copied

It didn't 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2019 Feb 26, 2019

Copy link to clipboard

Copied

I am using Iphone 7 plus as mobile and my computer is Lenovo.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 18, 2019 Mar 18, 2019

Copy link to clipboard

Copied

LATEST

venttuh​,

What file type are the presets? .xmp? .lrtemplate? .dng?

In Lightroom CC (Cloud-based version) click on the cloud. Do you see any sync errors?

Best,

Carissa

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines