I'm really desperate right now. I have been struggling with this problem for a few weeks now.
I installed Lightroom CC to my computer and to my mobile too. I bought presets.
After Intallation presets worked in desktop. After that I was trying to sync those presets to my mobile. But it doesen't work! I searched from net if someone would have this same bug, but didn't find any advices.
I did everything like in this website: https://filtergrade.com/sync-presets-lightroom-classic-lightroom-cc-mobile/
Please help me.
Sorry to hear that, are you able to see the presets here? Photo Editor | Online Photoshop Lightroom
Also, are you using Lightroom CC or Lightroom Classic CC on the desktop, please confirm by going to Help > System Info.
Nope, I cannot see presets in there too. And yes, I am sure that I am using Lightroom CC not the classic one.
What Mobile do you have iOS or Android?
There is a new update for both today (4.2), see if that works.
I am using Iphone 7 plus as mobile and my computer is Lenovo.