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Unable to complete purchase

New Here ,
Jul 08, 2020

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Hello,

I have purchased the 7 days of trial with renewal on iPad but it is stuck on the loading screen. If I press the renew button it says Unable to complete purchase. What should I do?

 

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Unable to complete purchase

New Here ,
Jul 08, 2020

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Hello,

I have purchased the 7 days of trial with renewal on iPad but it is stuck on the loading screen. If I press the renew button it says Unable to complete purchase. What should I do?

 

TOPICS
Problem or error

Views

51

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 08, 2020 0
greule LATEST
Adobe Employee ,
Jul 13, 2020

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Do you still have trouble to access your subscription? I can see a valid subscription applied to the adobe-id you are using for this forum. - Guido/ lr Mobile QE

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Jul 13, 2020 1