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Unable to ‘Share too...’ more than 2 photos to Lightroom IOS from third party apps

New Here ,
Jan 07, 2020 Jan 07, 2020

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Currently running the latest IPad iOS 13.3 with Lightroom 5.10. 

When using a third party app like a Google Photos, I am only able to share photos directly to Lightroom using the iOS "Share to..." function when selecting 1 or 2 photos only. If I select 3 or more photos, Lightroom no longer becomes an option to share photos to.

 

2 photos selected:

94288976-B863-4697-9C1C-6F718B8651F1.png

3 photos selected:

99E1341C-6F64-4EF8-B603-3FB6DC85B2BE.png

Anyone else having this problem? Wondering if this is a legit bug, or just my iPad..

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correct answers 1 Correct answer

Adobe Employee , Jan 09, 2020 Jan 09, 2020

Hi

Is Google Photos the only application that gives you this issue?
Does it help to use Open in instead?

Thanks,
Ignacio

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Jan 08, 2020 Jan 08, 2020

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Hi there,

 

I will check with our Engineers if there is any such limitation. 

 

Thanks,

Akash

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Adobe Employee ,
Jan 09, 2020 Jan 09, 2020

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Hi

Is Google Photos the only application that gives you this issue?
Does it help to use Open in instead?

Thanks,
Ignacio

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New Here ,
Jan 13, 2020 Jan 13, 2020

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Hi Ignacio,

 

I have just tried to use Open In, and it works around the issue perfectly. I have been able to import over 20 photos in one go. Thanks for the tip.

 

I have worked with photos from Apple Photos with no issues.

 

However when working with photos from Amazon Photos, it seems to also suffer from the same sharing limitation to Lightroom albeit with a different limit. Lightroom sharing only becomes disabled/unavailable after 10 photos and unfortunately there is no Open In option.

 

98EA1DC5-B000-4B56-9759-8F372F10B168.png

 

 

It feels like these are bugs within the photo applications themselves and not Lightroom? Or perhaps and IOS bug?

 

oh side note - the adobe community support mailer only notified me of your reply this afternoon, 3 days late. 😐

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