Unable to unsubscribe lightroom mobile

New Here ,
Jan 10, 2020 Jan 10, 2020

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Hi,

Sorry, i have problem with unsubscribing my lightroom mobile as the account is a yahoo mail account so i am not able to use google play or apple App Store to cancel the subscription. My account is <personal info removed by moderator> and please help with this. Thank you so much.

 

Best Regards

Chloe

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FAQ, How to, Problem or error

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Adobe Employee ,
Jan 13, 2020 Jan 13, 2020

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Please try the follorwin steps ...

 

  1. On your Android phone or tablet, open the Google Play Store .
  2. Check if you're signed in to the correct Google Account.
  3. Tap Menu. Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.

 

Hope this helps. - Guido/ Lr Mobile QE

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