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Unable to use premium features in Lightroom Mobile

New Here ,
Jun 03, 2020

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Eu fiz a assinatura do Premium, mas não está funcionando.  Alguém pode me explicar o motivo?

 

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Unable to use premium features in Lightroom Mobile

New Here ,
Jun 03, 2020

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Eu fiz a assinatura do Premium, mas não está funcionando.  Alguém pode me explicar o motivo?

 

{Thread title changed by the moderator}

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Problem or error

Views

224

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Adobe Employee ,
Jun 05, 2020

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Hi there,

 

We're sorry for all the trouble with premium features. Are you unable to use premium features after in-app purchase? Check out the following article and try the offered solution to fix this issue: https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

Let us know if that helps.

Thanks,

Mohit

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Adobe Employee ,
Jun 05, 2020

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Hello

We had a system problem that is corrected now.  I confirmed you now have a valid subscription.  Please confirm you also now see this working in the Lightroom app.  We apologize sincerely for the trouble.

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