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I just accepted the update for the app that came up today om my phone. But now all photos disapeard? And the presset i have bought? What happened? What can i do? They are all black and can't load. All my photos and all my presets.
Sorry that your images in Lightroom mobile app are missing and the homescreen looks completely black.
Please check that you are using the latest version of the Lightroom app. Also, verify that you are using the correct login credentials to sign in to the app.
If you log into https://lightroom.adobe.com and navigate to one of these images does it give you instructions where the thumbnail should be or does it show you the thumbnail?
If that does not help, could you please send us diagnostic logs from your device, and steps to generate diagnostic logs are mentioned below: