Upgraded app, now can’t import from camera roll

[Hmorris0630]

I just upgraded my app so that I could use the healing tool and since then, I can not import photos from my camera roll. I can click on import from files and that comes up, but when I click the camera roll option, nothing changes. No camera roll, no failed notification; it's like it doesn't even register that I clicked the camera roll choice. Help? I have an iPhone X max 

[selondon]

Are the iOS Prvscy settings allowing access to Photos for Lightroom. You may want to check the File and Folders section too,  whilst you are there.

[Ignacio B.]

Hi,

It could be that something went really wrong, are you by any reason using a different login for your account than here in the forum? The account that you are using does not have any subscription attached to it.

Please send us a diagnostic log:
1. tap on settings
2. tap on Help & Support
3. do a long tap on Access our Support Forum

Thanks,
Ignacio