Uploading photos taken on lightroom mobile

Explorer ,
Oct 21, 2017 Oct 21, 2017

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I'm using lightroom mobile on Android, using a Google Pixel phone. When I'm out and about, with my mobile data off, and no wifi, if I take a photo using the app, the photo obviously cannot go on to the cloud. Then when the phone connects to WiFi, the app shows the photo uploading, but it doesn't upload at all. I have to force stop the app, and restart it. The photos upload if I have WiFi on or mobile data on when I take the photo.. Is this a bug that needs fixing, or should I not take photographs when I am offline? Thanks in advance for any help.

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correct answers 1 Correct Answer

Contributor , Oct 21, 2017 Oct 21, 2017
It's a bug.  I think sync is flaky at the moment.

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Contributor ,
Oct 21, 2017 Oct 21, 2017

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It's a bug.  I think sync is flaky at the moment.

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Explorer ,
Oct 24, 2017 Oct 24, 2017

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Thanks for the reply, you are right! A bug!

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Adobe Employee ,
Oct 22, 2017 Oct 22, 2017

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Hi John,

Thanks for the feedback, we have identified this a bug. And we will fix this in future releases.

As a workaround, kill the LR Application and then restart the application the pending files will be uploaded.

Let me know if this works for you.

Thanks

Deepak

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Explorer ,
Oct 24, 2017 Oct 24, 2017

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Thanks Deepak, that's what I have to do.

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