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abonnement

New Here ,
Jul 19, 2020 Jul 19, 2020

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 jai  renouvelai mon abonnement mensuel mon compte bancaire a etait debiter mais je n arrive toujours pas a avoir lightroom pourtant je vois bien sur microsoft store que mon compte est a jour mais le logiciel me demande de renouveller mon abonement alors que je lai deja fait par mail 

 

 

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Adobe Employee ,
Jul 20, 2020 Jul 20, 2020

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Do you still see this issue? I can see an acitive subscripiton applied to the adobe-id which you use for this forum. Could you try to re-sign-in with the same id. Hope this helps - Guido/ Lr Mobile QE

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New Here ,
Jul 20, 2020 Jul 20, 2020

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Hier ook hetzelfde probleem, ik krijg steeds de melding dat de proefperiode verstreken is. Druk ik op de knop kopen dan krijg ik de melding dat ik het lidmaatschap heb en lightroom klaar is voor gebruik. Helaas kan ik dan geen handelingen uitvoeren.

Al af en aangemeld en de hots tool gebruikt maar niets helpt.

Jack

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