• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Activation limit reached

New Here ,
Feb 12, 2021 Feb 12, 2021

Copy link to clipboard

Copied

I sold the LR6, transferred the ownership to another person. The buyer cannot install the program because he receives the message "Activation limit reached". What should I do? What does the new owner of the program do?

Views

126

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2021 Feb 12, 2021

Copy link to clipboard

Copied

You have to log into your Adobe account and deactivate all your copies.

 

-- Johan W. Elzenga

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2021 Feb 13, 2021

Copy link to clipboard

Copied

LATEST

I am not even sure whether it is possible to transfer a license code from one adobe account to another anymore. You are likley going to need help from the adobe support people even after you deactivate your own machines since the license number will still be associated with your Adobe account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines