• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Add button and Add photos greyed out LR CC - Version 2.2

New Here ,
Mar 07, 2019 Mar 07, 2019

Copy link to clipboard

Copied

I have just installed the above onto my Windows 10 laptop at work. I had used Lightroom desktop previously but due to work guidelines i have had to purchase 'CC'. I had removed LR desktop and preferences before installing CC. However , and i have already deleted the preference file by holding down shift-alt at startup and rebooted 3 times, the import button and the add photos menu items are still grayed out. At a loss as what to do next.

Views

3.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2019 Mar 07, 2019

Copy link to clipboard

Copied

LATEST

Check to make sure that you are logged into the Creative Cloud desktop app, and also that you are signed in to the LR CC app (see the Help menu).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines