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Add button and Add photos greyed out LR CC - Version 2.2

New Here ,
Mar 07, 2019

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I have just installed the above onto my Windows 10 laptop at work. I had used Lightroom desktop previously but due to work guidelines i have had to purchase 'CC'. I had removed LR desktop and preferences before installing CC. However , and i have already deleted the preference file by holding down shift-alt at startup and rebooted 3 times, the import button and the add photos menu items are still grayed out. At a loss as what to do next.

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Add button and Add photos greyed out LR CC - Version 2.2

New Here ,
Mar 07, 2019

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I have just installed the above onto my Windows 10 laptop at work. I had used Lightroom desktop previously but due to work guidelines i have had to purchase 'CC'. I had removed LR desktop and preferences before installing CC. However , and i have already deleted the preference file by holding down shift-alt at startup and rebooted 3 times, the import button and the add photos menu items are still grayed out. At a loss as what to do next.

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Adobe Community Professional ,
Mar 07, 2019

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Check to make sure that you are logged into the Creative Cloud desktop app, and also that you are signed in to the LR CC app (see the Help menu).

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