Adding Photos

New Here ,
Nov 16, 2020 Nov 16, 2020

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I have lightroom downloaded on my laptop and purchased a monthly plan.  When I try to add photos, the option is greyed out.  What am I missing to upload any photos?  

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Adobe Community Professional ,
Nov 16, 2020 Nov 16, 2020

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Are you signed in with your Adobe ID and password? Are you connected to the Internet? What exact version of Lightroom are you using?

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New Here ,
Nov 16, 2020 Nov 16, 2020

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I am using Version 4.0.  It shows me to be signed in because it gives me an option to sign out.

 

Here's how it shows up. I click on the blue add photo and it moves me over to the top left but it will not give me the option to click because it's greyed out.

Shameka5E77_0-1605591623955.png

 

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New Here ,
Nov 16, 2020 Nov 16, 2020

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Jim, thanks for helping.  I signed out and signed back in and it works now.  I forgot I had changed my password.

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