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Adobe raw profiles not on iPad pro Lightroom cc

New Here ,
Dec 08, 2019

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Hi, I imported raw files from my sony rx100 V for the first time in lightroom on my ipad pro 9.7'. Only a Matrix profile is visible. 

When I look at the same photo in Lightroom cc on my iphone or other ipad pro (12'), all normal adobe profiles are available.

 

If I select any of the adobe profiles, none of them is then transferred to the version on the 9.7' ipad pro, instead I get a message of unknown profile...

 

What could cause this problem? 

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Bug, Presets or profiles, Problem or error

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Adobe raw profiles not on iPad pro Lightroom cc

New Here ,
Dec 08, 2019

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Hi, I imported raw files from my sony rx100 V for the first time in lightroom on my ipad pro 9.7'. Only a Matrix profile is visible. 

When I look at the same photo in Lightroom cc on my iphone or other ipad pro (12'), all normal adobe profiles are available.

 

If I select any of the adobe profiles, none of them is then transferred to the version on the 9.7' ipad pro, instead I get a message of unknown profile...

 

What could cause this problem? 

TOPICS
Bug, Presets or profiles, Problem or error

Views

383

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 08, 2019 0
Adobe Community Professional ,
Dec 08, 2019

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That is an installation issue. If you are sure the images have uploaded to the cloud (check in https://lightroom.adobe.com to see if they are all there), you should delete the app from your iPad completely and reinstall it and log on with your adobe account again. All the images should get redownloaded and you should have the full set of profiles.

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Dec 08, 2019 0
New Here ,
Dec 08, 2019

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Thank you, this worked indeed!

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