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Adobe wants me to subscribe to 7 days free trial while I already payed for subscription due for rene

New Here ,
Jul 02, 2020

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now they're saying there's no subscription listed. what happened to my payment then??? can somebody answer that??? Apple sent me an invoice right after I subscribed to your lightroom monthly subscription. Now I can't access my lighroom. How was I able to use lightroom from 09 June 2020 to July 1st if I haven't subscribed????? And yes I checked on my profile and there's no billing history. I wont stop that easy, I'm gonna call Apple and ask em' what happened to my account. It's on auto renewal charged to my Mastercard. If Apple didn't send me an invoice, I guess you can get away that easy. Too bad for you I have an evidence of my purchase even if you deleted my billing history and even order number on who knows how many servers. I'm currently a cosultant at the cybercrime division of the Police service. You picked the wrong guy folks!

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Adobe wants me to subscribe to 7 days free trial while I already payed for subscription due for rene

New Here ,
Jul 02, 2020

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now they're saying there's no subscription listed. what happened to my payment then??? can somebody answer that??? Apple sent me an invoice right after I subscribed to your lightroom monthly subscription. Now I can't access my lighroom. How was I able to use lightroom from 09 June 2020 to July 1st if I haven't subscribed????? And yes I checked on my profile and there's no billing history. I wont stop that easy, I'm gonna call Apple and ask em' what happened to my account. It's on auto renewal charged to my Mastercard. If Apple didn't send me an invoice, I guess you can get away that easy. Too bad for you I have an evidence of my purchase even if you deleted my billing history and even order number on who knows how many servers. I'm currently a cosultant at the cybercrime division of the Police service. You picked the wrong guy folks!

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Jul 02, 2020 0
Adobe Community Professional ,
Jul 02, 2020

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This is a user-to-user forum. For problems like these, go to https://feedback.photoshop.com.

-- Johan W. Elzenga, http://www.johanfoto.com

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Jul 02, 2020 0
New Here ,
Jul 10, 2020

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  • Exactly! User to user, as far as the adobe community is concerned i'm an adobe user. You dont get it dont you? I'm billed the 2nd time July 6th while I cant access my Lr account!!! Because its auto renewal on my card. So dont suggest if you cant help. Just shut up! 

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Jul 10, 2020 0
Adobe Community Professional ,
Jul 11, 2020

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I'm afraid you are the one who does not get it. "User to user forum" means that we are all users here. None of us works for Adobe, so this is not the place to ask help with this kind of problem. That is why I referred you to a more appropriate forum, where Adobe staff can be reached. Glad I could help.

-- Johan W. Elzenga, http://www.johanfoto.com

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Jul 11, 2020 0