Highlighted

All data disappeared (Lightroom)

New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

Hi guys. I’m screaming here for help.

 

I was using your app (Lightroom) for couple of years, edited thousands of pictures, created hundreds of presets. I really enjoyed using it, but… I entered Lightroom this morning (Aug 18th) and suddenly noticed that all my data, photos, presets are gone. It’s all empty. All that important stuff just disappeared and I’m kinda devastated about it.

 

Could you tell me why it happened? And explain how to restore data, if it’s possible.

 

Could you also tell me how to avoid situations like this in the future. Because I’m kinda afraid right now, that I could use something important in Lightroom again.

 

I would be grateful in any kind of help.

Thanks in advance.

 

——

 

Technical info: I’m using Iphone Xs max

App version: Lightroom 5.4.0

TOPICS
Presets or profiles, Problem or error

Views

172

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

All data disappeared (Lightroom)

New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

Hi guys. I’m screaming here for help.

 

I was using your app (Lightroom) for couple of years, edited thousands of pictures, created hundreds of presets. I really enjoyed using it, but… I entered Lightroom this morning (Aug 18th) and suddenly noticed that all my data, photos, presets are gone. It’s all empty. All that important stuff just disappeared and I’m kinda devastated about it.

 

Could you tell me why it happened? And explain how to restore data, if it’s possible.

 

Could you also tell me how to avoid situations like this in the future. Because I’m kinda afraid right now, that I could use something important in Lightroom again.

 

I would be grateful in any kind of help.

Thanks in advance.

 

——

 

Technical info: I’m using Iphone Xs max

App version: Lightroom 5.4.0

TOPICS
Presets or profiles, Problem or error

Views

173

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 18, 2020 2
New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

This just happened to me today as well. Tons of photos gone and one of my presets I paid for a year ago that I use everyday is just gone. I've tried everything. Please help someone!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 18, 2020 0
Community Beginner ,
Aug 18, 2020

Copy link to clipboard

Copied

Hi, 

Are you using Lightroom CC or Lightroom mobile? 

Ive come to edit one of my recent uploads and found that my photos from the last shoot have also vanished from Lightroom on my iPad. They're not even in the deleted folder either.  I wonder if something in the latest Lightroom update caused this?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 18, 2020 0
Community Beginner ,
Aug 18, 2020

Copy link to clipboard

Copied

I am in the same situation here. I am overwhelmed with frustration. Thousand of photos and other data lost. With no explanation or warning. From what I'm reading and observing, it has to do with the the software update. Adobe is a software company... For them to have something like this happen is completely unacceptable. I expect them to fix their problem, or at least explain why and how they screwed up this bad..

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 18, 2020 0
New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

Same issue for me! I don't know what to do and I am so anxious to see that nothing is there anymore 😕

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 18, 2020 0
Community Beginner ,
Aug 18, 2020

Copy link to clipboard

Copied

Same problem here! I'm extremely worried and devastated!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 18, 2020 0
Adobe Community Professional ,
Aug 18, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 18, 2020 0