Highlighted

Brought the wrong plan

New Here ,
May 15, 2020

Copy link to clipboard

Copied

I wanted to purchase the photography 20gb plan and it wouldn't let me unless i cancelled my 1tb lightroom plan. However, it refuses to let me do this because it was through the microsoft store even though i had removed my payment info and cancelled the lightroom subscription completely. Is there any way to change from the creative cloud storge plan to the photography 20gb plan

TOPICS
Problem or error

Views

381

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Brought the wrong plan

New Here ,
May 15, 2020

Copy link to clipboard

Copied

I wanted to purchase the photography 20gb plan and it wouldn't let me unless i cancelled my 1tb lightroom plan. However, it refuses to let me do this because it was through the microsoft store even though i had removed my payment info and cancelled the lightroom subscription completely. Is there any way to change from the creative cloud storge plan to the photography 20gb plan

TOPICS
Problem or error

Views

382

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 15, 2020 0
99jon LATEST
LEGEND ,
May 15, 2020

Copy link to clipboard

Copied

This is a user to user community. For some issues it will be necessary to contact Adobe directly. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support.
https://helpx.adobe.com/support.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 15, 2020 2